Reduce Costs, Add Value with Self-Service

Planon offers the premier Self-Service solution on the market today. With Planon, employees can request services via the internet or intranet, seven days a week, 24 hours a day. Your front-office staff only has to handle the non-standard issues that arise, so your employees can spend more time ensuring that such matters are handled appropriately. With Planon Self-Service, the right information is just a click away. By streamlining standard requests, organizations enhance operational efficiency and increase employee satisfaction.

With Planon self-service, employees can:
• Request access to articles and data
• View availability and book a flexible workstation or conference room
• Request service
• Order products
• Register visitors
• Report malfunctions
• Monitor activity progress
• Access status indications for budgets
• View SPOT plans

…all over the web from your intranet.

Proven efficiency with Self-Service

Planon Self-Service now automates the majority of requests typically handled directly by the back office, internal staff, or suppliers. Additional cost and productivity gains are made because suppliers and the staff that carry out the work, take on activities, and close the request using Planon Self-Service rather than through back office support. In addition, Planon’s solution enables department heads or other authorized parties to approve products and services requested by employees.

Outlook integration

For most organizations, Outlook is the standard application for booking meetings. With Planon, organizations can book a meeting room or multiple videoconferencing rooms in different countries directly in Outlook – including the associated services and catering.