BB&T Corporation

BB&T Corporation, the 14th largest financial holding company in the US, expanded rapidly since the late 1980s by acquiring 60 community banks and thrifts, more than 85 insurance agencies, and 35 non-bank financial services companies. A financially sound institution, BB&T operates retail banks in the Southeast and Mid-Atlantic regions of the U.S. The company also has a large insurance brokerage operation and owns an array of specialized non-bank financial service companies across the U.S. and Canada. In total, BB&T occupies nearly 2500 locations.

The company’s Support Services Division also grew rapidly to keep up with the responsibility of managing all real estate properties totaling more than 13.5 million square feet. As the organization grew, facilities management became increasingly complex. Methodologies and data sources had become increasingly fragmented into silos; therefore, BB&T needed to consolidate information to become proactive in managing physical assets. After an intensive evaluation of Integrated Workplace Management Systems (IWMS), they chose Planon as the application that best met their requirements.

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